Incident Reporting

Enhance the school’s incident management efficiency committing to safety and transparency in the eyes of students, staff, and parents.

Company overview


Our NTRIX Student Management System has served over 50 schools in Singapore since 2005. Today, we serve renowned schools in Singapore like Raffles Institution (RI), Raffles Girls Secondary, Methodist Girls School (Secondary), School of the Arts, St Andrew’s Hall, and more.

Project Overview

Our esteemed company has been chosen to craft and implement an Incident Reporting module tailored for the school’s unique needs. This venture revolves around creating a centralized digital platform that meticulously captures, tracks, and analyzes both health-related and critical incidents within the school premises. The proposed system will feature in-depth categorization capabilities, from basic health incidents in the sickbay to more significant events requiring immediate attention. A significant focus will be on user-friendliness to ensure seamless data input and retrieval. Integral functionalities will include detailed form submissions, draft management, report generation, and data archival. Recognizing the sensitivity of the data involved, we are committed to embedding robust security measures, ensuring data integrity and confidentiality at all times. Our development phases will span requirement analysis, design prototyping, coding, rigorous testing, and final implementation. Throughout the project, we’ll prioritize collaboration with the school to ensure the module aligns perfectly with their operational needs, safety protocols, and stakeholder communication objectives. Our collective goal is to deliver a state-of-the-art system that not only enhances the school’s incident management efficiency but also solidifies its commitment to safety and transparency in the eyes of students, staff, and parents.


    The school’s primary objective in implementing the Incident Reporting module is to establish a centralized and efficient system for documenting and managing health-related and critical incidents. Through this module, they aim to enhance the timely response to events, ensuring the safety and well-being of students and staff. By facilitating detailed record-keeping, the school aspires to gain insights into patterns or recurrent issues, enabling proactive safety measures or targeted interventions. Moreover, the digital nature of the module is geared towards improving transparency and communication among the school community, promoting informed discussions and decisions. In essence, the school seeks to bolster its commitment to a safety-conscious environment, emphasizing both immediate incident management and long-term safety planning, all while fostering trust and open communication with stakeholders.

    Business Opportunity

    Introducing the Incident Reporting module into the school’s ecosystem presents several challenges. A primary concern is the need for comprehensive user training. Ensuring that staff members, particularly those directly involved in health and incident management, are well-acquainted with all functionalities of the module is crucial. This endeavor will require dedicated training sessions and perhaps ongoing support. Additionally, there might be initial resistance or hesitancy from some users due to unfamiliarity with digital reporting systems, especially if they’re transitioning from a manual or less sophisticated system.

    On the flip side, the module offers a plethora of opportunities for the school. Foremost, it promises a centralized and organized system for incident management, streamlining the process of recording, tracking, and analyzing both health and critical incidents. The detailed categorization ensures that incidents are documented with precision, facilitating better response and management strategies. Over time, as data accumulates, the school can leverage the module’s reporting capabilities to identify patterns or trends, aiding in proactive measures. For instance, recognizing frequent injury types or locations can lead to targeted safety initiatives. Moreover, the module’s digital nature ensures easy access to historical data, enhancing transparency and communication among school stakeholders. In the long run, by demonstrating a commitment to meticulous incident management and reporting, the school can bolster its reputation as a safety-conscious institution, prioritizing the well-being of its community.


    The Incident Reporting module offers manifold benefits to the school, underscoring its commitment to safety and efficient management. At its core, this tool provides a centralized system for meticulously documenting and tracking both health-related and critical incidents, ensuring no event goes unnoticed. This detailed and organized record-keeping not only aids in timely responses but also facilitates a deep dive into trends, allowing the school to preemptively address recurring issues or identify vulnerable spots. For instance, discerning frequent injury types or high-risk locations can lead to targeted safety campaigns or infrastructure adjustments. Beyond mere incident management, the module enhances transparency and communication. With digitized records, accessing historical data becomes a breeze, promoting informed discussions among educators, administrative staff, and even parents. Furthermore, the module’s streamlined reporting capabilities, including options for Excel exports, simplify administrative tasks and foster data-driven decision-making. Collectively, the module’s features reinforce the school’s image as a proactive, safety-conscious institution, dedicated to the holistic well-being of its students and staff.

    Key features and functionalities

    Sickbay Form: Enables recording of student visits to the sickbay with fields including student identification (dropdown list with class), date, time of entry and exit, nature of sickness (with multiple predefined options like fever, asthma, and an “others” category for specifics), concluding remarks like the student’s subsequent actions, and the personnel attending to the student. Provides options to save the form as a draft, submit it, or proceed to add a detailed incident report.

    Critical Incident Form: Allows for the detailed documentation of critical incidents on the school premises. Features include fields for the reporting individual’s identity and contact, incident’s date, time, and location, along with a categorized breakdown to specify incident details. Each category, such as Injury or Loss of Belonging, offers further breakdowns to provide specifics about the incident. The form can be saved as a draft or submitted directly.

    Drafts: A section dedicated to viewing and managing unsubmitted forms. Users can filter by type (Sick Bay or Incident) and have the option to edit or delete these drafts.

    Submitted Forms: View submitted records, filterable by form type, time period, frequency, or student name. A notable functionality is the ability to export this data to Excel for offline review or further analysis.

    Archive: A repository for older records, categorized by form type, with an option to export the entire dataset to Excel.

    Sick Bay Report: Offers a statistical overview of sick bay visits. Users can select a specific period for review and the report showcases data like the class and the number of sick bay records for that duration.

    Find out more on how we’ve improved technology at leading education institutions and schools with our cutting-edge School Management System

    Connect with NCODE Consultant to Explore Incident Reporting for Your School

    Take the first step in centralising and enhancing incident management with our Incident Reporting module under the advanced NTRIX Student Management System. Transform your business today and embrace digital transformation with NCODE Consultant, a trusted technology partner for nearly three decades with offices in Singapore, Malaysia, and India. We offer a comprehensive suite of Software Services. View all our solutions and reach out to us if you are looking for custom solutions. Contact our team or you can also call us at (+65) 6282 6578.


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